The Terms and Conditions below refer to our website only.

Who we are and how to contact us

By using this website, you agree to be bound by these Terms and Conditions. You should read these terms carefully before using this website and if you are uncertain about their applicability or your rights or obligations you should discontinue using the website.

The website is a site operated by Genetic Experts U.K We are registered in England and Wales under company number 13583612 and have our registered office at 15 Ploughman’s Court. Lincoln. LN2 4FP

To contact us, please email [email protected] or call 0333 339 2680

By using our site you accept these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

Other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site or our services:

• Our cancelations and complaint procedure

• Our privacy policy which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Changes to our terms

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms which apply at that time.

• We may make changes to our site.
• We may update and change our site from time to time.
• We may suspend or withdraw our site.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Viruses

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Which countries laws apply to any disputes?

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree to that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Disclaimer

While we endeavour to ensure that the information on this website is correct, we do not warrant that it is accurate, complete or up to date. We may make changes to the material on this website, or to the products described in it, at any time without notice.

Any data contained on the website is provided for guidance only and is not intended to be definitive. To the maximum extent permitted by law, we provide you with this website on the basis that we exclude all representations, warranties, conditions and other terms which but for these terms might have effect in relation to this website. You must bear the risks associated with the use of the internet. This clause does not affect your statutory rights.

We accept no responsibility for the content of sites unrelated to the Genetic Experts website which we may have links with or for any content displayed on this site. The existence of links from to other sites does not imply Genetic Expert’s endorsement of the sites’ entire content (due to the changing nature of the net) or of their officers or employees. However, if you have a complaint about a particular site to which Genetic Expert has a link, please email us with details and we will consider removing links to them from this site.

Cookie Policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience.

In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics.

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser.

We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.